Finding
Support When You Need It
You don’t have to face online abuse alone.
Whether you need someone to talk to or help figuring out your next steps, support is available.
You’re Not Alone—Help is Available
Support, not redress.
Facing online gender-based violence can feel overwhelming, but support is out there. You don’t have to go through this alone.
First, take a deep breath.
Reach out to someone you trust—whether it’s a friend, family member, or support group.
These organizations can guide you through your next steps. You deserve support and safety.
Talian Kasih
Domestic Violence | Baby dumping | Counseling | Protection | Shelter | Welfare | Reproductive Health
Communication Channels:
Text & WhatsApp
Operating Hours:
24 hours everyday
Call: 15999
WhatsApp: +6019-261 5999
Tina by Women’s Aid Organisation
Sexual Assault or Harassment | Domestic Violence | Shelter | Protection | Counseling | Legal Assistance | Gender-based Violence
Communication Channels:
Call
Operating Hours:
Mon to Fri • 9am-5.30pm
Hotline: +6018-988 8058
Sabah’s Action Resource Women Group
Counseling | Legal Assistance | Gender-based Violence | Domestic Violence | Sexual Assault or Harassment | Welfare
Communication Channels:
Face-to-face • Call
Operating Hours:
Mon to Fri • 9am-5pm
Hotline: +6088-280 200 / +6011-2790 8020
Sarawak Women for Women Society (SWWS)
Domestic Violence | Sexual Violence | Sexual Violence Against Children | Online Violence
Communication Channels:
Face-to-face • Call
Operating Hours:
Mon • 7pm-9pm
Tue to Thu • 9:30am-11:30pm
Sat • 2pm-4pm
Helpline: +6016-582 2660
AWAM Telenita Helpline
Gender-based Violence | Legal Assistance | Counseling
Communication Channels:
Email • Call
Operating Hours:
Mon to Fri • 9:30am-5:30pm
Helpline: +6016-237 4221 / +6016-228 4221
Monetary is listed: $ = >RM50, $$ = >RM100, $$$ = >RM200, $$$$= >RM500.
Befrienders
Suicide Helpline
Communication Channels:
Phone
Price:
Free
Available professionals:
Volunteers
Operating Hours:
24 hours everyday
Helpline: +603-7627 2929
Malaysian Mental Health Association
Counseling | Helpline | Therapy
Communication Channels:
Phone • Face-to-face • WhatsApp
Price:
$ • $$ • $$$
Available professionals:
Counsellor • Clinical Psychologist
Operating Hours:
Mon to Fri • 9am-5pm • Closed on Public Holidays • Helpline Hours: Daily 9am-9pm
Hotline: +603-2780 6803
This is not a crisis support line.
Buddy Bear: Helpline for Children
Helpline
Communication Channels:
Phone
Price:
Free
Available professionals:
Volunteers
Operating Hours:
Mon to Sun • 6pm-12am
Hotline: 1-800-18-2327
Human Kind
Counselling
Communication Channels:
Face-to-face • Form
Price:
$
Available professionals:
Postgraduates
Operating Hours:
Scheduled Sessions from Mon-Sun • 9am-9pm
Contact: +6012-974 2600
Pusat Perubatan Universiti Malaya
Counseling | Therapy
Communication Channels:
Phone • Face-to-face • Form
Price:
$
Available professionals:
Psychiatrist
Operating Hours:
Mon to Fri • 7am-5pm
Hotline: +603-7949 4422
The Red Clinic
Counseling | Therapy
Communication Channels:
Phone • Face-to-face • Form
Price:
$$
Available professionals:
Clinical Psychologist • Psychiatrist
Operating Hours:
Mon to Fri • 9am-9pm
Sat • 9am-3pm
Contact: +6010-873 0175
Mental Illness Awareness and Support Association (MIASA)
Counseling | Therapy | Helpline
Communication Channels:
Phone • Form
Price:
$$ • $$$
Available professionals:
Clinical Psychologist • Psychiatrist
Operating Hours:
Mon to Fri • 9:30am-6:30pm
Sat • 9:30am-1:30pm
Contact: +603-7932 1409
Helpline: 1-800-820066
All services to those from B40 community is free of charge.
RELATE Malaysia
Counseling | Therapy
Communication Channels:
Phone • Form
Price:
$$
Available professionals:
Clinical Psychologist • Counsellor
Operating Hours:
N/A
Help University Centre for Psychological and Counselling Services
Counseling | Therapy
Communication Channels:
Phone • Form
Price:
$$
Available professionals:
Clinical Psychologist • Counsellor
Operating Hours:
Mon to Fri • 9am-5:30pm
Sat • 9am-1pm
Damansara: +603-2096 1212
Subang: +603-7849 3200/3201
Rekindle Therapy
Therapy
Communication Channels:
Phone • Form • WhatsApp • Email
Price:
$$$
Available professionals:
Clinical Psychologist
Operating Hours:
Mon to Sat • 9am-6pm
Landline: +603-6201 7488
Reception Cell: +6019-369 8519
Email: enquiries@rekindletherapy.com
Serene Psychological Services
Counseling | Therapy
Communication Channels:
Phone • WhatsApp • Email
Price:
$$$
Available professionals:
Clinical Psychologist • Counsellor
Operating Hours:
Mon to Sun • 9am-6pm
(By appointment basis only)
Contact: +6018-777 2242
Email: serenepsychology@gmail.com
Soul Mechanics
Counseling | Therapy
Communication Channels:
Phone • WhatsApp • Email
Price:
$$ • $$$
Available professionals:
Clinical Psychologist • Counsellor • Psychiatrist
Operating Hours:
Everyday • 10am-7pm
Contact: +6012-7229 211
Email: g.soulmechs@gmail.com
Cara Cara
Counseling | Therapy
Communication Channels:
Form • Email
Price:
$ • $$ • $$$ • $$$$
Available professionals:
Clinical Psychologist • Postgraduates
Operating Hours:
Everyday • 10am-10pm
(Subject to therapists’ availability)
Email: caracara.space@gmail.com
Psycle Consultancy
Counseling | Therapy
Communication Channels:
Phone • WhatsApp • Form
Price:
$$$
Available professionals:
Clinical Psychologist • Counsellor
Operating Hours:
N/A
Contact: +6018-779 8677
Corporate Responsibility Program (CSR) available for individuals with financial difficulties with trainee psychologists at the rate of RM30.
Ment Couch
Counseling | Therapy
Communication Channels:
Phone • Face-to-face
Price:
$ • $$ • $$$ • $$$$
Available professionals:
Clinical Psychologist • Counsellor
Operating Hours:
Mon-Fri • 9am-5:30pm
Sat • 9am-1:30pm
Contact: +603-2712 9372
WeCare Allied Health Center
Counseling | Therapy
Communication Channels:
Phone • Face-to-face • WhatsApp • Form • Email
Price:
$$$
Available professionals:
Clinical Psychologist • Counsellor
Operating Hours:
Mon-Sat • 9am-4:30pm
Contact: 03-27017285 / 03-27017288 / 013-5188285 / 013-8158285 / 013-8168285
Email: info@wecare.my
Thrive Well
Therapy
Communication Channels:
Phone • Form • Email
Price:
$$$
Available professionals:
Clinical Psychologist • Counsellor
Operating Hours:
Tue-Sat • 9am-6pm
Contact: +6018-900 3247
Email: info@thethrive.center
People Psychological Solutions
Counseling | Therapy
Communication Channels:
Phone • Face-to-face • WhatsApp • Form • Email
Price:
$$$
Available professionals:
Clinical Psychologist • Counsellor
Operating Hours:
Mon-Sat • 9am-4:30pm
Contact: 03-27017285 / 03-27017288 / 013-5188285 / 013-8158285 / 013-8168285
Email: info@wecare.my
National Mental Health Crisis Line (Talian HEAL)
Helpline
Communication Channels:
Phone
Price:
Free
Available professionals:
Psychology Officers
Operating Hours:
Everyday • 8am-12am
Contact: 15555
AWAM
Operating Hours:
Mon to Fri • 9:30am-5:30pm
CONTACT:
+6016-237 4221
+6016-228 4221
Women’s Centre for Change
Operating Hours:
Mon to Fri • 9am-5pm
CONTACT:
+6011-3108 4001 (Penang)
+6016-439 0698 (Seberang Jaya)
Women’s Aid Organisation
Operating Hours:
Mon to Fri • 8am-10pm
CONTACT:
+603-3000 8858
Sarawak Women for Women Society (SWWS)
Operating Hours:
Mon • 7pm-9pm
Tue to Thu • 9:30am-11:30pm
Sat • 2pm-4pm
CONTACT:
+6016-582 2660
Sabah Women’s Action-Resource Group
Operating Hours:
Mon to Fri • 9am-5pm
CONTACT:
+6011-2790 8020
If you are below 18, you can reach out to any one of the child’s rights groups listed above. It should be noted that there are also organisations that deal with online violence for victims below the age of 18.
Lapor Predator by Monsters Among Us
CONTACT:
monstersamongus2017@gmail.com / adillazaki@laporpredator.org
Access Now
Service provided:
Access Now provides rapid-response emergency assistance to human rights defenders or civil society organisation that are under attacks online.
Complaint Channel:
Cyber 999
(CyberSecurity Agency)
Service provided:
Cyber 999 is an initiative of the CyberSecurity Agency that allows Internet users to report or escalate computer security incidents, including online harassment.
Complaint Channel:
Email • Hotline • SMS
Chayn
Service provided:
100% volunteer-driven, open-source organisation to help women experiencing abuse find the right information and support they need to take control of their lives.
One Stop Crisis Centre
Domestic Violence | Sexual Assault/Harassment | Physical Abuse | Emotional Abuse | Commercially Exploited
MCMC
Online Sexual Harassment | Doxxing | Dissemination of Non-consensual Intimate Images
Digital First Aid Kit
A free resource to help rapid responders, digital security trainers, and tech-savvy activists to better protect themselves and the communities they support against the most common types of digital emergencies.
Surveillance Self-Defence
Step-by-step tutorials to help you install and use handy privacy and security tools.
Resources for Survivors – Malaysia
This site collects resources, information and contact details for survivors of sexual violence and abuse, as well as allies looking to support survivors.
Cf • Cyberflashing
Dox • Doxxing
GD • Gendered Disinformation
IIT • Impersonation & Identity Theft
NCSII • Non-Consensual Sharing of Intimate Images
